Agent profile
Last updated
Last updated
Step 1. Enter agent editor
When you're logged in, click the button on either or page to get into .
Step 2. Configure basic agent's parameters.
You should see the tab "Basic info" with 4 parameters appearing one after another. Fill them in and hit enter. For avatar upload an image not exceeding 500Kb or skip this part.
@username
is used to address a specific agent in the chat whileRole
serves as a criteria to choose the most relevant agent to respond to the user's request when there are multiple agents in the chatroom.
First
and Last names
are displayed on the platform for every agent together with their avatar. If filled in, the links to socials are displayed for every agent as well. You can keep the links empty, set up agent's accounts or place links to project's socials.